Time is a precious commodity, especially when you’re dealing with legal issues that can significantly impact your life. Unfortunately, not all lawyers respect their clients’ time, leading to frustration and decreased trust. Here, we explore five reasons some lawyers waste client time, why these practices are unacceptable, and how The McShane Firm takes a different approach.
1. Lack of Preparation
The Reason:
Some lawyers walk into meetings or courtrooms unprepared, requiring additional sessions to make up for the lost time.
Why It’s Unacceptable:
Being unprepared is a sign of disrespect to the client and the legal process, making it an ineffective use of everyone’s time.
The McShane Firm Difference:
Our clients have the right to expect us to be professionally prepared for all court appearances and meetings, and that’s a standard we uphold rigorously.
2. Poor Communication
The Reason:
Certain lawyers fail to keep their clients in the loop, resulting in unnecessary delays and prolonged cases.
Why It’s Unacceptable:
Poor communication creates a breeding ground for misunderstandings and mistakes, dragging out what could have been a more straightforward process.
The McShane Firm Difference:
We take proactive communication seriously. Our clients have the right to expect prompt return of all phone calls, texts, and emails, ensuring they’re fully informed at all times.
3. Overbooking
The Reason:
Some lawyers take on more cases than they can handle, causing delays and pushing client appointments.
Why It’s Unacceptable:
Overbooking shows a lack of respect for clients’ time and can lead to mistakes due to rushed work.
The McShane Firm Difference:
We manage our caseload to ensure each client receives the time and attention they deserve. We don’t overcommit, ensuring quality representation for all our clients.
4. Unnecessary Meetings
The Reason:
Some attorneys schedule excessive meetings that don’t advance the client’s case, essentially billing for time that did not need to be spent because they bill by the hour.
Why It’s Unacceptable:
This practice wastes the client’s time and money while undermining the trust required for a successful attorney-client relationship.
The McShane Firm Difference:
We believe in doing it right the first time, every time. We only schedule meetings that are necessary for advancing your case, respecting both your time and resources. We charge flat rate fees.
5. Inefficient Internal Processes
The Reason:
Some law firms have convoluted internal processes that require additional time to navigate, slowing down case progression.
Why It’s Unacceptable:
Inefficient systems can cause delays that adversely impact a client’s case, creating unnecessary stress and wasted time.
The McShane Firm Difference:
Our firm operates with streamlined processes to ensure efficiency and prompt action on all cases. We respect our clients’ time and work diligently to move cases forward as swiftly as possible.
In Conclusion
Wasting a client’s time is unacceptable and can seriously jeopardize the attorney-client relationship. At The McShane Firm, we make it a point to respect our clients’ time as much as we respect their legal needs. From efficient case management to proactive communication, we uphold the highest standards in all we do. Choose a law firm that not only gives you peace of mind but also respects your time—choose The McShane Firm.